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Privacy Policy

Our Commitment to Privacy

We are committed to providing the highest level of security and privacy regarding the collection and use of your personal information. Personal Information may be collected from your Account and Application, any updated information you may provide us from time to time, and the banking transactions processed through your Account. Our collection of your personal information is designed to protect access to your Accounts and to assist us in providing you with the services you want and agree to. All personal information collected and stored by PP, is used for specific business purposes to protect and administer your account and transactions.

We do not share your data with anyone. The only data shared is to complete a service you requested. All personal data is used to prepare forms, applications and share communication. All card data is used to process the payment transaction/s. We comply with (PCI) regulations and guidelines to ensure security of card data.

Compliance

We comply with all state and federal regulations. We limit access to your accounts and personal information. Your personal information is confidential and only used to prepare and manage the new student loan program offered by the DOE. Upon completion of your new student loan program, we retain your records for a period of X.

PP adheres to compliance with the Telephone Consumer Protection Act (TCPA). PP does not conduct unsolicited advertisements or unsolicited calls. We only make solicited calls prior to obtaining written consent via a website form. Permission obtained via an email, website form, text message, telephone key press, or voice recording, as provided in the E-SIGN Act, will suffice as prior express written consent.

Terms of Use

Upon receipt of all information from the student and our PP contract and Payment Terms have been agreed to and signed, PP will analyze your current situation and begin to gather corresponding materials for the application. From the information provided by the student/client, PP will review with the student the outstanding student loans and other education related loans. PP will evaluate and recommend the best consolidation programs available for the student/client. Once the student decide which program they choose, PP will prepare to file. PP will than communicate with the loan servicers, consolidation departments and monitor the application process.

Cancellation Policy

The student/client may cancel this agreement at any time prior to the application being approved for the federal student loan consolidation or any other federal student loan related adjustment or program and receive a full refund. The student/client may cancel our services for any reason within (5) days of signing the agreement. Prestigious Processing may cancel this agreement at any time prior to the application being approved for the federal student loan consolidation or any other federal student loan related adjustment or program if the student/client does not represent truthful and honest actions during the process.
DOE-offered program for student loan debt, or a repayment plan

Refund Policy

If you cancel within the time period, PP or its representative will return any payment/s made by you under the agreement terms within (5) days of PP receiving the cancelation notice. The student/client must send PP Cancelation Notice form via email:[email protected] or fax: (714) 333-4772, or mail to: PP customer service, 222 South Harbor Blvd, suite 740, Anaheim, California 92805

Once PP completes its document preparation services and sends documents to the Student/Client for signatures, Student/Client shall not be entitled to a refund unless the Student/Client is not approved though the DOE or if Client requests such cancellation within their state statutory cancellation right.

Important Disclosure

We are not affiliated with or endorsed by the U. S. Department of Education. You may of course try to complete your application yourself without any fee (loanconsolidation.ed.gov). The results could be the very same, or they might be different. However, our services are private and we focus our attention to Student Loan applications, proper documentation, comprehensive research and consistent communication to achieve positive results for you. The nominal fee for our services is like paying a tax preparer. You could prepare your tax returns yourself, however most of us pay an expert to ensure they are done correct the first time. Our document preparation fee is disclosed to the client, in writing, before any billing is performed.

Website Disclosure

The content of the pages of this website is for your general information and use only. It is subject to change without notice. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
The contents of this site are not and should not be construed as legal advice. Any information you provide through this website or additional information you may be asked to provide during the consultation will be treated in the strictest of confidence in accordance with our Privacy Policy.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

Personal Information You Choose to Provide

If you choose to purchase products or services from us or our partners, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:

Contact information, including name, mailing address, email and telephone
Credit card number and billing address
Home and business phone number
Other personal information (i.e., mother’s maiden name)
Name, address, telephone, size, type and business credit report

In addition to providing the foregoing information to our partners, if you choose to correspond further with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Web Site Use Information

Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.

What Are Cookies?

Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. They are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?

We use Web site browser software tools such as cookies and Web server logs to gather information about our Web site users’ browsing activities in order to constantly improve our Web site and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Web site to better meet the needs of our customers and prospective customers.

Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our Web site and evaluate our Web site’s visitor capacity. We do not use these technologies to capture your individual e-mail address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

Sharing Information with Affiliates

In order to fulfill your requests for certain products or services, we may share and/or sell your information with or to our trusted affiliates, but only in accordance with this Privacy Policy. As a result, from time to time you may notice offers from outside companies advertised on our Web site. We take measures to select product or service providers that are responsible and afford privacy protections to their customers. However, we cannot make any representations about the practices and policies of these companies.

Sharing Information with Strategic Partners

We may enter into strategic marketing alliances or partnerships with third parties who may be given access to personal information including your name, address, telephone number, e-mail address, and other information for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the information, and we will not share information regarding your social security number or other personal financial data.

Notice of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. As our client, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an e-mail request at [email protected]

How Do We Secure Information Transmissions?

When you send confidential personal credit card information to us on our Web site, we use a secure server software which we have licensed that encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Web site.

Other e-mails that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured e-mail.

How Do We Protect Your Information?

Information Security.

We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

Evaluation of Information Protection Practices.

Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.

Employee Access, Training and Expectations.

Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by e-mailing [email protected]

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so. In other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link to our Web site, is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

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